YouTube TV customers will receive a $20 apology credit for the ongoing outage of the Disney networks – which includes the ESPN and ABC channels – if a new pricing deal is not reached today (November 9). The platform has become a popular source for live sports fans.
The company’s on-demand streaming platform has been blocked from these channels since October 30, after Disney and YouTube parent Google failed to reach an agreement on a new contract before the existing deal expired. Disney has negotiated higher contract fees and new pricing models with hundreds of distributors over the last year.
What’s new streaming this week? (November 7, 2025)
Subscribers were understandably frustrated by the hold, with many saying they would cancel their subscriptions and move to competing platforms, such as Disney-owned Hulu + Live TV, unless the two companies reached an agreement soon. In response, YouTube told customers they would offer a discount if a deal was not reached. As of Saturday, the media giants were still in heated negotiations, with YouTube TV accusing the entertainment giant of negotiating in bad faith.
The best mashable stories
“We know subscribers are frustrated by this disruption, and we continue to urge Disney to work constructively with us to reach a fair agreement that restores their networks to YouTube TV as soon as possible,” YouTube wrote in a statement.
How to claim your $20 YouTube TV credit
Luckily, YouTube TV subscribers won’t have to do much to get the $20 credit, which, doing some quick math, is about a quarter of the base monthly subscription fee.
YouTube says it will begin emailing all customers instructions on how to apply a one-time credit to their next billing statement. The emails should be sent out soon, as the company has promised to issue all credits by Wednesday, November 12. If an agreement is signed, service would be restored within hours, according to the company.
