new video uploaded: How OpenAI changes sent some users spiraling
OpenAI adjusted ChatGPT settings, which left some users in a spiral, according to our reports. Kashmir Hill, which reports on technology and privacy, describes what the company did in the face of troubling user reports.
By Kashmir Hill, Alexandra Ostasiewicz, Melanie Bencosme, Joey Sendaydiego and James Surdam
November 23, 2025
